To Cancel an appointment you must call the facility direct at (630) 893-2100

Step 1: Enter your individual User ID #

Step 2: Enter your unique password (in UPPERCASE)

(if you do not have your individual user id # or password please call our facility to receive one @ (630) 893-2100)

Step 3: After Entering your information Click "Submit"

Step 4: Click the "Services" Tab (Top Right Side)

Step 5: Select your desired service from the list

Step 6: Select your desired Technician (if not select "no preference")

Step 7: Click "Search for Appointment" (This provides a recap of your search)

Step 8: Click "First Available" Button (Recommended, this way you can see all available times) or select your individual preference

Step 9: Click "Begin the Search Now"

Step 10: Select your desired Appointment Time from the availability list

Step 11: Select "Accept or Decline" on the Policy Statement

Step 12: Select Email Reminder or No Preference (This is for confirmation)

Step 13:Your Finished, look for an email confirmation

Proceed with Scheduling your Appointment Now