General Information ...

Day of Spa Appointments

Please arrive a minimum of 10 minutes prior to scheduled appointment time to check in, complete intake form(s), and change to a robe and slippers. Spa signature showers are complimentary to all of our spa guests. If late arrival, please remember your treatment will end on time so the next guest will not be inconvenienced.

Cancellation / No Show Policy

Cancellations must be made 24-48 hours prior to your appointment time. If cancellation is made on the day of your scheduled appointment or you do not show, a charge will apply.

Gratuity

Gratuity envelopes are provided at the front desk for your convenience.

Gift Cards / Certificates

Platinum Gift Cards / Certificates are an ideal year round gift for any occasion. The gift that says thank you!

Limitations

-No Refunds on any Gift Card.
-Exchanges for other service(s) or products may be accommodated.
-All prices are subject to change.
-Gratuity cannot be used in conjunction with gift cards or credit cards.

Appointments

To avoid disappointments, please schedule your appointment in advance. You may also use our Online Appointment System (Click here).

Children

To respect all guests, all children must wait in the waiting area unless receiving a service.

Cell Phones

Please, turn off all cell phones or pagers. Other guests are here to escape.

Staff Changes

Our professional staff support each other and ask that you feel free to experience and work with a variety of team members. Your satisfaction is our goal.

Groups: Business or Pleasure

Meeting areas are available to accommodate corporate needs, employer rewards, girls day out, bridal parties and more.

Indicates a Platinum Signature Service

 

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